Frequently Asked Questions
Here are some common questions people have when working with us. If you don't see your question here, do not hesitate to contact us.
Q: How do you charge and how much do you charge?
A: We are a time-based billing company which basically means we charge you per hour that we work on your project. Although this changes from time to time, our current rate is $150.00/hour + applicable taxes. We typically work on your project and send you a bill at the end of the month.
Q: I don't have a lot of budget, will you take my project on?
A: While there are a lot of factors that determine whether we will take a project on or not, low budget projects are not typically something we shy away from. Yes we do recommend having a good starting budget, but that being said we charge per hour and we will try to make something work with the budget you have. Come tallk to us - don't worry, you won't offend us. We've taking on projects as low as $500.00 to as high as hundreds of thousands of dollars.
Q: Do you do Mobile Application Development? What about Web Design and Development?
A: Yes we do! We call ourselves a "Custom Software" company because our skills span across multiple platforms. We can develop desktop applications, mobile applications, and web applications.
Q: How concrete should my project be when I come and talk to BiteSite?
A: To be honest, it doesn't really matter. As long as you know that you have a problem that you want to solve and you think software might be a good route to solve it, come and talk to us. We'll help you decide before you sign anything whether we'd be a good fit and what the solution could look like. A lot of the times we'll even recommend better solutions than working with us.
Q: Do you only take customers in Ottawa, Canada?
A: No. In fact some of our biggest customers are not in the Ottawa area. The type of software that we build is very conducive to working remotely.
Q: How often do I have to meet with BiteSite during my project?
A: This is something we determine based on the project. Our biggest clients typically have a standing meeting once every week. Our smaller clients typically meet with us on a on-demand basis.